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Chapter Eleven
Clarifying

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What Clarifying LOOKS like:
  • ask questions or make statements to clarify the speaker's point of view
  • "Do you mean that . . . "
  • "I'm confused about this."
  • "I lost you on . . ."

3. Probe for underlying problem and/or additional information. This is still information-seeking, not problem solving in disguise. It is to help the teacher further identify the problem.

Avoid statements that are solutions in disguise. The goal is not to influence the teacher's final decision.

pp. 131, 191-192